Frequently Asked Questions
Quick answers to get you started. Still stuck? Contact Marsa below — happy to help.
How do I create an account?
Go to the Sign up page and either continue with Google, or fill in your name, phone number, email, and a password. Every new account starts as a Parent account.
How do I enroll my child?
Once signed in, go to My Students → Enroll a student and fill in your child's name and grade. A photo is optional — you can add one now or skip it and add it later from your child's page.
How do I register my child for a class?
After adding your child, go to Browse Classes, pick a class, and select your child to register them. Your registration will show as "pending" until an admin approves it — you'll see it change to "active" once approved.
When do I need to pay, and how?
Once your child's enrollment is active, a monthly fee is generated automatically. When it's ready, you'll see a Pay via FPX button on your Payments page — click it to pay securely online through your bank.
My payment shows "Overdue" — what should I do?
Just go to your Payments page and click Pay via FPX for that entry. If you think this is a mistake, contact us using the number below.
How does attendance work?
Each of your children has a QR code on their student page, downloadable as an image. Mentors use it (or a simple present/absent list) to record attendance during class — you don't need to do anything for this yourself.
Can I sign in with Google?
Yes — on the Sign in or Sign up page, click "Continue with Google" instead of using a password.
I forgot my password. What do I do?
Contact us using the number below and we'll help you regain access to your account.
Can I add another child to my account?
Yes — go to My Students and repeat the same "Enroll a student" steps for each child.
Still have a question?
Contact Marsa at +60 12-345 5460 and we'll help you out.